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Delivery Information

At Marine Electricals, we are dedicated to providing a reliable and efficient delivery service to ensure that your orders reach you in a timely manner. Below, you will find comprehensive information regarding our delivery options, associated charges, and general policies. We recommend reviewing this information to understand how we handle shipping and what you can expect once you’ve placed an order with us.

Standard Delivery Service

Processing Times:

  • Orders placed before 1pm, Monday through Friday, are processed and dispatched on the same day, provided that the items are in stock. This allows us to ensure that your products reach you as swiftly as possible.
  • Orders placed after 1pm on a Friday, or over the weekend and on Bank Holidays, will be processed and dispatched on the next working day. This means that any orders received outside of our standard working hours will be prioritised for dispatch as soon as we reopen.
  • In the rare event that we encounter an issue with stock availability after you have placed your order, we will notify you immediately with an updated dispatch date. We continuously update our website to reflect stock levels accurately, but due to high demand, there may occasionally be delays.

Estimated Delivery Time:

  • Our standard delivery service typically takes between 3-5 working days from the date of dispatch confirmation. This timeframe is an estimate and may vary depending on the destination and any unforeseen circumstances that might affect the delivery process.
  • Once your order has been dispatched, you will receive a confirmation email.

Delivery Charges

The delivery costs associated with our standard 3-5 day service are outlined below. Please note that these charges are subject to change, and we will inform you of any additional costs at the time of your order, particularly for large or heavy items such as bulk cable orders.

Location

3-5 Day Delivery Cost

UK Mainland£4.95
Scotland Main Land£5.95
Scottish Highlands and Islands£19.99
Isle of Wight£14.99
Northern Ireland£21.99
Isle of Man£25.99
Republic of Ireland£24.99
Isles of Scilly£34.99
Channel Islands£34.99

Further Information

Additional Charges for Large Orders

For orders that include large quantities of cable or other bulky items, additional carriage charges may apply. We will inform you of any such charges before processing your order, ensuring transparency and allowing you to make an informed decision.

International Deliveries

Currently, we regret that we are unable to offer delivery services to other European or Global countries. We are continually assessing our delivery capabilities and hope to expand our services in the future.

Important Considerations

No Weekend or Bank Holiday Dispatch: Please note that our dispatch services do not operate over weekends or Bank Holidays. Orders placed during these times will be processed on the next available working day, and Next Day Delivery will apply from that point.

Stock Availability and Order Fulfilment

Our website is regularly updated to reflect current stock levels. However, in the event of high demand or unexpected shortages, we may occasionally run out of stock on popular items. If this occurs, we will contact you as soon as possible with an alternative dispatch date or offer suitable alternatives.

We strive to fulfil every order promptly, but certain circumstances beyond our control, such as extreme weather conditions, courier delays, or other unforeseen events, may impact delivery times. While we do our utmost to minimise any disruption, Marine Electricals cannot be held liable for delays caused by external factors.

Customer Support and Contact Information

Our customer service team is available to assist you with any queries or concerns you may have regarding your delivery. Whether you need further details about your order, assistance with tracking, or help with any other aspect of our delivery service, we are here to support you.

You can contact us during our working hours, Monday to Friday, from 09:00 to 16:30, excluding Bank Holidays.

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