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Over £50 Ex VAT
Support and Call Back
At Marine Electricals, we are dedicated to providing exceptional customer support. Whether you have a question about a product, need technical assistance, or require advice on your electrical needs, our team of experts is here to help. We understand the importance of timely and accurate support, which is why we offer multiple ways to get in touch with us, including our convenient call-back service.
How Can We Assist You?
1. Product Enquiries
If you have questions about any of our products, whether it's regarding specifications, compatibility, or availability, our knowledgeable team is ready to provide the answers you need. We can help guide you in selecting the right products for your specific marine electrical requirements.
2. Technical Support
Our technical support team is on hand to assist with any issues or queries you might have regarding the installation, troubleshooting, or maintenance of your marine electrical systems. We understand that dealing with technical issues can be challenging, especially in a marine environment, and we're committed to helping you resolve them quickly and effectively.
3. Order Assistance
Need help with an order you've placed or are considering? Whether you need to track your delivery, modify an order, or have any other concerns, our customer service team is here to ensure your purchasing experience is smooth and satisfactory.
Request a Call Back
For your convenience, we offer a call-back service to ensure you can get the support you need at a time that suits you. Here’s how it works:
1. Submit a Request
Fill out our simple call-back request form on this page. Provide us with your contact details, a brief description of your enquiry, and your preferred time for us to call you back.
2. We Call You
Once we receive your request, one of our friendly support team members will contact you at your chosen time. We aim to respond promptly to all call-back requests, ensuring you don’t have to wait long for assistance.
3. Get the Help You Need
During the call, we will address your queries, offer solutions, and provide any necessary guidance to help you with your situation. If further follow-up is required, we will continue to work with you until the issue is resolved.
Why Choose Our Support?
Contact Us Directly
If you prefer to speak to us directly, you can reach our customer service team during our working hours of Monday to Friday, 09:00 – 16:30 (excluding Bank Holidays).
We’re here to help you every step of the way. Whether you need immediate assistance or would like to schedule a call-back at a more convenient time, Marine Electricals is committed to providing the best possible support for our customers.