Warranty Policy

As a wholesaler, Marine Electricals supplies products manufactured by leading brands in the industry. We are committed to passing on the benefits of any manufacturer warranties to our customers.

1. Manufacturer’s Warranty

• Warranty Coverage: The warranty provided for your purchase is that of the manufacturer of the goods. This means that any claims under warranty will be subject to the terms and conditions set by the manufacturer. We will assist you in processing any warranty claims and ensure that you receive the appropriate support.

2. Consumer Rights

• Immediate Refunds: Under the Consumer Rights Act 2015, you are entitled to an immediate refund if the goods are found to be faulty within 30 days of purchase. This ensures that you are not left with a defective product and can receive your money back quickly.
• Repair or Replacement: If a fault is discovered after 30 days but within 6 months of purchase, you are still entitled to a repair or replacement. If the goods cannot be repaired or replaced, you may be entitled to a full or partial refund, depending on the circumstances.
• Faulty Goods Beyond 6 Months: After 6 months, any faults will typically be dealt with under the manufacturer’s warranty, and we will assist you in liaising with the manufacturer to resolve the issue.

3. Exclusions and Limitations

• Wear and Tear: Please note that normal wear and tear, damage caused by misuse, or failure to follow the manufacturer’s instructions are not covered under the warranty.
• Commercial Use: Some warranties may be limited when the product is used for commercial purposes. Please check the specific terms of the warranty provided by the manufacturer.